Renting from place homes uniquely gives tenants the benefits associated with renting through a large corporate agent (access to quality properties, 24 hour telephone + email back up 365 days a year, resources + impartiality and insurance secured deposit) with none of the negatives (high fees, complex administration, delays, inflexibility and lack of office personnel continuity).  

 Our service is better because:   

• Tenants renting from place homes benefit from in house property management and document production by professionally qualified staff 
• Busy tenants can also contact us 24 hours a day by e-mail, voicemail and sms text, facilitating communication out of normal office hours, but with confidence that their enquiry will be dealt with. We now operate the most technically advanced communications platforms, with VOIP technology backed up by traditional telecoms, and supported by externally monitored voicemail and sms text management  
• Although tenants tell us that they find our automated systems reliable and effective, it is still always possible to speak to someone with the authority to make an on the spot decision about anything which is important, so if tenants need an answer urgently, they get one !
• For when things go wrong we provide 24 hour managed emergency contact which tenants can access directly through our automated switchboard 365 days a year, with guaranteed response targets. If you have an emergency, you will always be able to speak to someone 
• All properties available from us feature stripped wooden floor boards or laminate wooden floors, wooden venetian blinds, modern kitchens and bathrooms, modern and efficient gas central heating systems and constant hot water systems   
• To assist those tenants with specific needs under the Disability Discrimination Act 2005, at least one sleeping room in each house has fitted carpet, and at least one sleeping room in each house is accessible without stairs. We will make reasonable adjustments for tenants where physical conditions permit   
• We follow the Commission For Racial Equality's code of practice on housing, so we will never discriminate on grounds of race, ethnic background, colour or nationality. Equally, we do not discriminate on grounds of sexual orientation           
• We care about your safety. Every property has a fire blanket + fire extinguisher and there are smoke alarms to each floor 
• We care about your security. At every property, the exterior windows are fitted with locking handles. Where double glazing is not fitted (i.e. original sash windows) or on perceived vulnerable windows, metal security grills are also fitted as an additional precaution. All exterior doors have a minimum 5 lever security lock plus at least one additional locking device
• Our “premium properties” now also feature intruder alarms, smoke alarms to every room, mains wired carbon monoxide alarm protection (with digital display for total peace of mind) television to lounge, subscription free broadband internet and private washbasin facilities either en-suite (or allocated to) all main sleeping rooms 

• We don’t let houses for any other landlords, so we have complete control over standards    
• Our houses are inspected at least once a year independently by Colleys Surveyors (part of HBOS) and an independent record of the state and condition is retained. Any issues relevant to health and safety (as required under the HHSRS- Housing Health Safety Rating System) are immediately attended to 
• We are recognised as a commercial “essential service provider” by the London Borough of Haringey
• We carry property owners public liability insurance per house of  £5 Million 
• We are members of the National Landlords Association
• We are Accredited under the London Landlord Accreditation Scheme
• We are registered with the Information Commissioner  under the Data Protection Act 
• We are licensed by the Office of Fair Trading under the Consumer Credit Act for the purpose of debt collecting and credit referencing. We are also registered with Experian the main external UK credit  reference agency
• Our in house litigation and legislation compliance support unit is registered with the Law Society
• We have a policy of contributing our time to the community in which we own houses. We carry out free maintenance for vulnerable neighbours. We contribute to local mentoring and youth education and rehabilitation projects, support homeless charities and give free legal advice to vulnerable people

Remember all properties offered to sharers are Housing Act 2004 compliant, meet the amenity standards set out in the legislation, and are managed in accordance with the Houses in Multiple Occupation (England) Regulations 2006.